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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meshell Glover

November 7, 2025

5  out of  5
rating by Meshell Glover
"Good customer service"
We responded:
"Thank you Meshell for sharing your experience and for the 5-Star Review. We really appreciate your input and here at our Agency it is important to us to continue to operate in excellence. I'm glad to know that the price was reasonable and the the customer service was good. Thank you for sharing and thank you for being the best part of our day!"
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MaLisa Milledge

November 6, 2025

5  out of  5
rating by MaLisa Milledge
"I had a very wonderful experience from start to end with the Scott Williams agency. Anallely is very patient, kind, & understanding. Her customer service is top tier. It took me almost a month to start my policy. But Analley was very patient with me during this time. She answered every question that I had. She addressed all my concerns & designed my policy to fit all my needs. Analley did all of the things I mentioned & still remained pleasant, calm, & understanding. Thank you Analley you rock! I will recommend you & the Scott Williams agency to all of my family & friends. Whomever reading this review, don't hesitate to give them a call today, you will not regret it."
We responded:
"Thank you so much MaLisa for the kind and very detailed Review. We really enjoy and appreciate input from our customers, this helps us to continue to strive to provide top-notch customer service experience. Also, I am glad to hear that Anallely took good care of you, that she was calm, patient, and she answered your concerns and designed your policy to fit your needs. You are welcomed here, and you are the reason that we do what we do. Once again, thank you for sharing your experience we appreciate it."
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Jules Mukongo

November 5, 2025

5  out of  5
rating by Jules Mukongo
"Christine was really helpful and explained everything about my coverage in detail"
We responded:
"Hi Jules and thank you for sharing your experience. I am glad to hear that Christine was really helpful and that she explained your coverage details. It is important to us to make sure you have a clear understanding of your coverages, so thank you for sharing and thank you for being the best part of our day!"
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ed ene

November 4, 2025

5  out of  5
rating by ed ene
"Very good service from Onella. Detailed explanation of policy."
We responded:
"Thank you very much Ed for sharing your experience. I am glad to know that Onella provided you with good service and a detailed explanation of your policy. It is important to us that our customers have a clear understanding of their policies. Thank you for sharing."
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Mohammed Monoarul Haque Khan

October 30, 2025

5  out of  5
rating by Mohammed Monoarul Haque Khan
"Onella was wonderful"
We responded:
"Thank you very much Mohammed for sharing your experience. We appreciate you input and I am glad to know that Onella was wonderful, and that our office took good care of you. Thank you,"
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Gaile Lanier

October 22, 2025

5  out of  5
rating by Gaile Lanier
"Ms Christine Matalbert is amazing! She was very informative, very knowledgeable, & very helpful! She really took the time to explain everything to me! Thanks so much for your service!"
We responded:
"Thank you Ms. Lanier for sharing your experience. We really appreciate hearing from our customers, it helps us to continue to strive for a first-class customer service experience. I am really happy to hear that Christine took good care of you and that she was informative, knowledgeable, helpful, and took the time to explain everything to you. That is really important, we our customers to have a clear understanding of your needs and the policies associated with them. We are here for you. Thank you so much for sharing!"
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Merlin Castillo

October 15, 2025

5  out of  5
rating by Merlin Castillo
"Cristin me gustó mucho su atención exelente"
We responded:
"Gracias Merlin, por compartir tu experiencia. Nos alegra tenerte como cliente."
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Yohanna Diaz

October 15, 2025

5  out of  5
rating by Yohanna Diaz
"Very nice and helpful."
We responded:
"Thank you Yohanna for sharing your experience. I am glad that our office was very nice and helpful. We will continue to strive to provide excellent service for all of our customers. Thank you for sharing and thank you for being the best part of our day!"
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teonardo Simms

October 14, 2025

5  out of  5
rating by teonardo Simms
"Love it. Great coverage price. Better than GEICO"
We responded:
"Thank you Teonardo for the kind Review. We enjoy hearing from our customers. Glad to know that our office was able to provide you with great coverage at a great price. We are here for you if you need anything. Thank you for sharing."
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Gloria Vargas

October 14, 2025

5  out of  5
rating by Gloria Vargas
"Got me set up with more coverage then my previous insurance/ with CHEAPER monthly payments"
We responded:
"Thank you Gloria for sharing your experience. We enjoy hearing from our customers. Super happy to hear that our office has you set-up with more coverage at a better price. That is a win-win! Thank you so much for sharing and welcome onboard."
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Psyche Ellis

October 3, 2025

5  out of  5
rating by Psyche Ellis
"Onella very pleasant, helpful got me exactly what I needed and on my way in less than 15 minutes. AWESOME & Highly Recommend. Thank you so much for taking care of me."
We responded:
"Thank you Ellis for the kind Review. We enjoy hearing from our customers as it allows us to continue to work on providing a top notch customer experience. I am glad that Onella took good care of you and that she was very pleasant and helpful. Also, thank you for the recommendation."
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Black Blue

September 29, 2025

5  out of  5
rating by Black Blue
"Christine matalbert she is a really sweet person she got me just what I needed thank you for everything christine"
We responded:
"Thank you so much for the kind Review and for your input. We really enjoy hearing from our customers. I'm glad to know that Christine took good care of you. We are here for you, please don't hesitate to let us know how we can be of service. Thank you."
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Celine Habib

September 26, 2025

5  out of  5
rating by Celine Habib
"Hayley was super helpful and informative. Highly recommend this agency!"
We responded:
"Thank you so much Celine for your kind Review and recommendation. We really appreciate and value the input from our customers. Glad that Hayley took good care of you and that she was helpful and informative. Thank you for being the best part of our day!"
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Rosita New

September 25, 2025

5  out of  5
rating by Rosita New
"I had a great experience speaking with Christine Matalbert today. She offered me a great discount on life insurance and she provided me with all the information that l needed."
We responded:
"Thank you so much Rosita for sharing your experience. I am really happy to hear that Christine took good care of you and that she offered you discounts that you are entitled to, to make sure you get the best rates on all insurance products including life insurance. We enjoy hearing from our customers so thank you so much for sharing. We are always here for you. Thank you."
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Harold Arnn

September 25, 2025

5  out of  5
rating by Harold Arnn
"Great customer service. Very professional And does everything to get you the best quote possible"
We responded:
"Thank you Harold for the kind Review. We appreciate your input. We will continue to strive to be very professional and provide the best quotes possible. Thank you for sharing!"
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Justin Steiner

September 19, 2025

5  out of  5
rating by Justin Steiner
"Everyone at this office has been very helpful in transferring all my insurance needs to Georgia from Nebraska. Very happy I chose this agent to help me get started here in Mableton! I recently added a vehicle and they made the process quick and easy for me from the quote to purchasing the policy."
We responded:
"Thanks Justin for sharing your experience. Happy to hear that our office has been helpful in transferring your insurance to Georgia and to our office in-particular. Welcome to Mableton and welcome to our Agency. We are here for you and please don't hesitate to let us know how we can serve you. Thank you for sharing."
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Cindy Salter

September 16, 2025

5  out of  5
rating by Cindy Salter
"Went in today to discuss our policy and any extra savings that might be available for us. Onella is awesome! Very patient and kind, not pushy and explained everything in detail. Walked out saving money so awesome experience!"
We responded:
"Thank you Ms. Salter for sharing your experience. We enjoy hearing from our customers as this helps us to continue to improve our customer service experience. Glad to hear that Onella took good care of you and that she was patient and kind. Equally glad to hear that you were able to save money and that you had an awesome experience. Thank you so much for sharing and thank you for being the best part of our day!"
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Luis Zaraza

September 9, 2025

5  out of  5
rating by Luis Zaraza
"Una excelente atención y dicipan dudas referente a las coberturas de los vehículos.. Gracias"
We responded:
"Muchas Gracias Luis por compartir. Me alegro de que hayamos disipado cualquier preocupacion. Bienvenido a bordo."
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Lu

September 3, 2025

5  out of  5
rating by Lu
"Anallely Villeda was incredibly helpful! We were able to get everything done while I was on the road driving, and she made the whole process so easy and stress-free. She followed up right away and went above and beyond to make sure I was taken care of. Excellent service!"
We responded:
"Thank you Lu for sharing your experience and for the very detailed Review. Super happy to hear that Anallely was incredibly helpful and that she made your process easy and stress-free. Our Agents really care about our customers and one of our most important mottos is "to put the customer's needs first." Glad to hear that it is working. We really appreciate your input and we are here for you at all times. Thank you for sharing."
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India Hill

August 31, 2025

5  out of  5
rating by India Hill
"Onella cares about her craft and works tirelessly to make sure she offers the best products to fit clients needs ! We need more agents like her !"
We responded:
"Hello India and thank you for sharing. Glad to know that Onella offered you great products to fit your needs. We really appreciate your feedback, that helps us to continue to provide quality service. Thank you for sharing."
Profile photo of Stayc Brown

Stayc Brown

August 28, 2025

5  out of  5
rating by Stayc Brown
"Anallely was very helpful and patient with me. When I came into the office to pick up my paperwork I noticed how she gave the same experience to other customers. Thanks for making this transition easy."
We responded:
"Thank you Mr. Brown for your kind words and for taking the time to share your experience. Welcome to State Farm Scott H. Williams Agency, we are so happy to have you. We will continue to strive to provide you and all of our customers quality service. Thank you for sharing."
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Hayden

August 25, 2025

5  out of  5
rating by Hayden
"⭐⭐⭐⭐⭐ More Than Just an Insurance Policy; A True Peace of Mind Partner. Let's be clear: there is insurance, and then there's State Farm. All insurances are not the same. I've had policies with other companies in the past, and the experience was always transactional; a bill in the mail, a frustrating call center loop when you need help. That is not the case at State Farm. If you're looking for a professional, knowledgeable, and genuinely caring agent who represents a company that backs up its promises, look no further. Onella Morisset at State Farm is 100% VALID!"
We responded:
"Thank you so much Hayden for that very detailed and kind Review. Yes we are your Insurance Partner in all things important to you. I could not have said it any better myself. As the Agent, I am really glad to hear that Onella took really good care of you and that our Agency was professional, knowledgeable, and genuinely caring in helping to meet your needs. You are welcomed here and we really appreciate you sharing your experience with us. Thank you."
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Miguel soto

August 20, 2025

5  out of  5
rating by Miguel soto
"Hayley is my favorite insurance rep, she helped me with my surety bond and health policy. Highly recommend"
We responded:
"Thank you Miguel for sharing your experience. We really appreciate the input from our customers. Glad to hear that Hayley was successful in helping you with your surety bond and health policy. We are here for you. Once again thank you for sharing, and thank you for being the best part of our day."
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Widlore Saint previl

August 15, 2025

5  out of  5
rating by Widlore Saint previl
"Reyelman konta avec Onella"
We responded:
"Thank you Widore for sharing and welcome to the State Farm family and the Scott H. Williams Agency. Glad to know that Onella took good care of you. We are happy to have you on board. Thank you."
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WENS PIERRE

August 15, 2025

5  out of  5
rating by WENS PIERRE
"Mwen konta resevwa ed"
We responded:
"Thank you Mr. Pierre for the kind Review. We are happy to have you onboard and hope to continue to serve you. Thank you for sharing your experience. "